This project enables MoEI to deliver proactive services, request data just once, and exchange digital documents in real time
The UAE Ministry of Energy and Infrastructure (MoEI) has introduced Data Bridge, an initiative designed to establish a digital link with all entities involved in the Ministry’s services.
Data Bridge aims to:
-increase the number of government entities that exchange digital documents in real time with MoEI to 50
-raise customers’ happiness for providing data once to 90% by end of 2025
-reduce the number of documents by 50% by the end of 2025
-achieve 100%… pic.twitter.com/OtQvVxc1Ub
— وزارة الطاقة والبنية التحتية (@MOEIUAE) September 12, 2024
Transformative features
This project, WAM reported, enables MoEI to deliver proactive services, request data just once, and exchange digital documents in real time. It further represents a transformative effort aligned with the federal government performance agreements for 2023-2024.
Enhancing customer experience
Data Bridge will enhance the customer experience, minimize the number of documents needed for transactions, and shorten the time required to provide services. This marks a significant advancement in streamlining government processes within the Ministry.
Additionally, the initiative aims to increase the number of government entities exchanging digital documents with MoEI to 50, achieve complete digital connectivity with these entities, elevate customer satisfaction related to providing data once to 90 percent by the end of 2025, and cut the number of documents required by half by the end of next year.
Read more: UAE’s ADNOC deploys cutting-edge AI system Neuron 5 to boost operational efficiency
Ensuring project success through collaboration
Suhail bin Mohammed Al Mazrouei, UAE minister of Energy and Infrastructure, expressed that the Data Bridge project represents a significant advancement in the digital transformation of the energy and infrastructure sectors. He emphasized that it facilitates real-time access to information, thereby supporting informed decision-making. The Minister further noted that this initiative marks the beginning of a new era of collaboration and integration among the relevant entities. He also highlighted its potential positive impact on the economy by improving service efficiency and enhancing the competitiveness of the energy and infrastructure sectors.
To ensure the project’s success, several agreements have been established between MoEI and both government and private entities to integrate the new system with existing infrastructures and facilitate connectivity.
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